Health and Safety Policy

Symbolic image representing health and safety policy introduction This Health and Safety Policy outlines our commitment to protecting the wellbeing of everyone affected by our operations. The purpose of this workplace safety policy is to set clear expectations for safe behaviour, hazard management, and continuous improvement. It applies to all locations, activities, staff, contractors, visitors and others who may be affected by our operations. Our aim is to prevent injury and ill health by embedding a robust safety culture, promoting safe systems of work, and ensuring resources are allocated to protect people and property.

We deliver this safety policy through a combination of leadership, participation and practical measures. Senior management provide visible leadership and accountability, while supervisors and employees share responsibility for day-to-day risk control. Key elements include risk assessment, safe work procedures, training, emergency preparedness and proactive monitoring. The policy also requires periodic review to reflect changing activities, technology and emerging hazards.

Graphic illustrating scope and objectives of workplace safety

Scope and Objectives

This occupational health and safety policy has the following objectives: to eliminate hazards where reasonably practicable; to reduce risks through prevention and control; to comply with applicable safety standards; and to support recovery and return-to-work practices. Objectives are measured through incident metrics, audit findings, corrective action completion and engagement indicators. All staff are expected to contribute to these objectives through safe behaviour, reporting concerns, and participating in improvement efforts.

Roles and Responsibilities

The effectiveness of this safety policy depends on clearly defined responsibilities. Leadership is responsible for establishing the health and safety direction and ensuring adequate resources. Managers and supervisors are responsible for implementing controls, supervising safe work, and facilitating training. Workers must follow established procedures, use provided equipment correctly and report hazards or incidents promptly. Contractors and visitors must comply with site rules and cooperate with risk controls.

Diagram showing risk assessment and control process Risk assessment and control is a central feature of our safety management approach. We follow a systematic process to identify hazards, assess risk levels, and implement proportionate controls following the hierarchy of controls. This includes eliminating hazards, substituting safer alternatives, using engineering controls, applying administrative controls and providing personal protective equipment as a last resort. Controls are recorded, communicated and reviewed for effectiveness.

Training and competence form a cornerstone of the safety and health policy. New personnel receive induction training that covers core safeguards and emergency procedures. Job-specific training ensures safe operation of equipment and tasks. Regular refresher courses, toolbox talks and competence assessments maintain knowledge and encourage safe practices. Records of training are maintained and reviewed to identify gaps.

Illustration of incident reporting and emergency readiness Incident reporting and investigation processes ensure that events are captured, analyzed and used to prevent recurrence. Reports include near misses, hazardous conditions and injuries. Investigations aim to identify root causes and generate corrective actions that are tracked to completion. Learnings are shared across the organization to raise awareness and strengthen controls. Prompt reporting supports timely response, appropriate medical care and fair management of incidents.

Emergency preparedness and response plans are in place to manage foreseeable events such as fires, spills, medical emergencies and other interruptions. Plans define roles, evacuation routes, communication protocols and recovery steps. Regular drills and scenario exercises test readiness and improve team coordination. Supplies and equipment required for emergency response are checked and maintained.

Icon representing monitoring, review and continuous improvement Monitoring, review and continuous improvement are embedded in our approach to health and safety. We conduct regular inspections, safety performance reviews and audits to verify compliance and identify opportunities for enhancement. Performance indicators include leading measures such as safety observations and training completion, and lagging measures such as incident frequency. Management reviews assess the overall effectiveness of the safety management system and set improvement priorities.

Supplier and contractor management requires that external partners meet our safety expectations before and during engagement. Procurement processes consider safety performance and capability, and contracts include clear requirements for hazard control, supervision and reporting. Third parties are monitored and supported to align with our safety standards.

Health and wellbeing initiatives complement traditional safety measures by addressing occupational health risks, ergonomics, mental wellbeing and fatigue. Programs may include health surveillance where hazards warrant it, ergonomic assessments, access to information and supportive policies to promote recovery and wellbeing at work. These measures form part of our broader duty to protect both physical and psychological health.

All those covered by this safety policy are expected to cooperate with implementation and to exercise their rights and responsibilities. Non-compliance with safety requirements may result in corrective or disciplinary measures, intended to protect individuals and maintain a safe environment. This statement of intent is supported by management endorsement and regular communication to embed a resilient, safety-first culture across the organization.

Bow Cleaners

A comprehensive Health and Safety Policy outlining scope, responsibilities, risk control, training, incident reporting, emergency preparedness and continuous improvement to protect workers and stakeholders.

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